How to start the Remote Desktop Session

1. Click on the link above to start a remote desktop session.

2. Click run for file download.

3. Click run to start the program

4. Enter the session number you receive from the help desk engineer over phone.

5. Click enter

6. Click yes to confirm that your screen will be shared with the support engineer.

The remote desktop software is using a highly secure 128bit encryption method to connect your computer with the support engineer’s computer.

For more details please visit our supplier: www.netviewer.com